Clearing Cache Data

What to do if uninstalling and resintalling the app hasn't worked

Written by Lydia Carnegie
Updated over a week ago

My Friends Features

Written by Lydia Carnegie
Updated over a week ago

Login issues with Chromebooks in schools

This article highlights a current known issue with logging in to the app with Chromebooks in schools and how to work around this issue

Written by Tom Minor
Updated over a week ago

Goals and Targets

How to set goals for your students and track if they are on target to achieve them.

Written by Lydia Carnegie
Updated over a week ago

White-listing

Written by Lydia Carnegie
Updated over a week ago

How do I Print Login Slips for my Students?

Written by Lydia Carnegie
Updated over a week ago

Runtime Error

Written by Lydia Carnegie
Updated over a week ago

How do I Recalibrate my Students' Accounts?

Written by Lydia Carnegie
Updated over a week ago

Changing the Language in the App

What to do if the language is incorrectly set or changed.

Written by Lydia Carnegie
Updated over a week ago

Teacher Dashboard Handbook

A guide to help you navigate your way around the Teacher Dashboard

Written by Lydia Carnegie
Updated over a week ago

How do I Archive School Leavers?

Written by Lydia Carnegie
Updated over a week ago

We are starting with DoodleMaths, but some children already have a DoodleMaths home subscription.

Written by Lydia Carnegie
Updated over a week ago

Messaging/Social Settings for Students

To change any of the message settings for your students, please follow these steps.

Written by Lydia Carnegie
Updated over a week ago

Can I Change a Student's Username or Password?

Written by Lydia Carnegie
Updated over a week ago

Switching Between Subjects on the Teacher Dashboard

Written by Lydia Carnegie
Updated over a week ago

How do I Monitor my Students?

Written by Lydia Carnegie
Updated over a week ago

Added Extras

Written by Lydia Carnegie
Updated over a week ago

How does DoodleMaths work?

Written by Tom Minor
Updated over a week ago

What is a streak?

Written by Tom Minor
Updated over a week ago

What does 'Unverified Teacher' mean?

Written by Tom Minor
Updated over a week ago

Do I need separate logins for DoodleMaths and DoodleEnglish?

Written by Tom Minor
Updated over a week ago

How much does DoodleMaths cost?

Written by Tom Minor
Updated over a week ago

Can I try DoodleMaths for free?

Written by Tom Minor
Updated over a week ago

A student has lost their streak

Written by Tom Minor
Updated over a week ago

What do I do with Unverified Students?

Written by Tom Minor
Updated over a week ago

The app is at the wrong level for a student, what do I do?

Written by Tom Minor
Updated over a week ago

My student has two accounts, what do I do?

A student has a home account and a school account.

Written by Tom Minor
Updated over a week ago

Can students use the app at home?

Written by Tom Minor
Updated over a week ago

Can students use multiple devices?

Written by Tom Minor
Updated over a week ago

Is DoodleMaths GDPR compliant?

Written by Tom Minor
Updated over a week ago

What documentation do you provide to help with my school’s GDPR audit?

Written by Tom Minor
Updated over a week ago

What devices can I use DoodleMaths/English on?

A list of compatible devices

Written by Tom Minor
Updated over a week ago

There is no sound on the DoodleMaths/English app

Written by Tom Minor
Updated over a week ago

There is no voice/speech (sound) on DoodleMaths

Written by Tom Minor
Updated over a week ago

The currency/language on the app is wrong.

How to select the correct country.

Written by Tom Minor
Updated over a week ago

Does DoodleMaths require a WiFi connection?

For Teachers

Written by Tom Minor
Updated over a week ago

I'm having connection problems at school. What should I do?

Troubleshoot network issues at school

Written by Tom Minor
Updated over a week ago

I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Written by Tom Minor
Updated over a week ago

How often is DoodleMaths updated?

Written by Tom Minor
Updated over a week ago