Maze Questions

A known issue where it is impossible to solve maze questions

Written by Tom Minor
Updated over a week ago

How do I download the apps to a Kindle Fire tablet?

Download the app without changing to an adult profile

Written by Jo
Updated over a week ago

'Extras' - adding, analysing and custom

How to add 'extras' to your child's Doodle activity.

Written by Nicki Smith
Updated over a week ago

How do I delete Added Extras?

Removing added extras from a Childs account via the Parent Dashboard

Written by Jo
Updated over a week ago

What is the difference between a Basic and a Premium account?

The difference between a free and paid for account

Written by Jo
Updated over a week ago

Goals and Targets

How to set goals for your children and track if they are on target to achieve them.

Written by Lydia Carnegie
Updated over a week ago

Updating Card Details

Written by Lydia Carnegie
Updated over a week ago

Goals and Targets

How to set goals for your child, and track if they are on target to achieve them.

Written by Lydia Carnegie
Updated over a week ago

How do I Recalibrate my Child's Account?

Written by Lydia Carnegie
Updated over a week ago

Runtime Error

Written by Lydia Carnegie
Updated over a week ago

Changing the Language in the App

What to do if the language is incorrectly set or changed.

Written by Lydia Carnegie
Updated over a week ago

How to add Spelling List in DoodleSpell

You can now add your child's weekly spelling list as a Custom Extra in DoodleSpell

Written by Lydia Carnegie
Updated over a week ago

Parent Dashboard Guide

A guide to help you navigate the Parent Dashboard

Written by Lydia Carnegie
Updated over a week ago

Adding an Additional Child to Parent Account

What to do if you want to add another child to an existing Parent Account

Written by Lydia Carnegie
Updated over a week ago

Deleting an Account

Written by Lydia Carnegie
Updated over a week ago

How do I Switch from a Monthly to an Annual or Lifetime Subscription

Written by Lydia Carnegie
Updated over a week ago

Updating a Child's Details

If you you find any details for your child(ren) are incorrect or need updating you can easily edit them.

Written by Lydia Carnegie
Updated over a week ago

How do I Monitor my Child?

Written by Lydia Carnegie
Updated over a week ago

How do I Cancel my Subscription?

Written by Lydia Carnegie
Updated over a week ago

Adding a Subscription via the Parent Dashboard

Written by Lydia Carnegie
Updated over a week ago

Adding a New Child and New Subscription via the Parent Dashboard

What to do if you want to add a new child or subscription to an existing parent account.

Written by Lydia Carnegie
Updated over a week ago

Switching Between Subjects on the Parent Dashboard

Written by Lydia Carnegie
Updated over a week ago

What are the Latest App Versions?

Written by Lydia Carnegie
Updated over a week ago

Linking a child to an existing parent account

Written by Lydia Carnegie
Updated over a week ago

How do I change the voice?

What to do if you are having problems with hearing the voice, or if you just wish to change the voice to one you prefer more.

Written by Lydia Carnegie
Updated this week

What time will you Doodle?

Set reminders for your children that it is time to do their daily Doodle!

Written by Lydia Carnegie
Updated over a week ago

Summer Challenge 2019

A place to find answers to any questions you may have about the Summer Challenge 2019.

Written by Lydia Carnegie
Updated over a week ago

Contact Us

Written by Lydia Carnegie
Updated over a week ago

There is no sound when using browser

Written by Lydia Carnegie
Updated over a week ago

DoodleConnect

Download the parent app to keep an eye on your child's progress

Written by Lydia Carnegie
Updated over a week ago

Mastering DoodleTables

Written by Lydia Carnegie
Updated over a week ago

Getting started on DoodleMaths

A breakdown of the home screen to help you get started.

Written by Tom Minor
Updated over a week ago

Do I need separate logins for DoodleMaths and DoodleEnglish?

Written by Tom Minor
Updated over a week ago

When should I help my child?

Written by Tom Minor
Updated over a week ago

How can I reward my child?

Written by Tom Minor
Updated over a week ago

My child has lost their streak

Written by Tom Minor
Updated over a week ago

What if I think my child’s DoodleMaths Age is wrong?

Written by Tom Minor
Updated over a week ago

How to link a parent account to a child’s school account.

Track your child's progress on their school account.

Written by Tom Minor
Updated over a week ago

My child’s school has subscribed to DoodleMaths but my child already has a home user account.

Link your child's school to their home user account.

Written by Tom Minor
Updated over a week ago

Can I try DoodleMaths for free?

Written by Tom Minor
Updated over a week ago

What is the Cost of a Subscription?

Written by Tom Minor
Updated over a week ago

How do I cancel my subscription on an iPhone / iPad?

Cancel your subscription directly from your Apple device

Written by Tom Minor
Updated over a week ago

How do I cancel my subscription on an Android phone/tablet?

Cancel your subscription directly from your Google Play Store

Written by Tom Minor
Updated over a week ago

How do I cancel my subscription on an Amazon device?

Cancel your subscription directly in Amazon

Written by Tom Minor
Updated over a week ago

I've upgraded to Premium through the website, so why is the app still showing Basic?

Written by Tom Minor
Updated over a week ago

What devices can I use DoodleMaths/English on?

A list of compatible devices

Written by Tom Minor
Updated over a week ago

Can I use multiple devices?

Written by Tom Minor
Updated over a week ago

Do I need a WiFi connection?

Written by Tom Minor
Updated over a week ago

How often is DoodleMaths updated?

Written by Tom Minor
Updated over a week ago

Is DoodleMaths GDPR compliant?

Written by Tom Minor
Updated over a week ago

Is my data safe? Who has access to it?

Written by Tom Minor
Updated over a week ago

There is no sound on the DoodleMaths/English app

Written by Tom Minor
Updated over a week ago

There is no voice/speech on DoodleMaths

Written by Tom Minor
Updated this week

The currency/language on the app is wrong.

How to select the correct country.

Written by Tom Minor
Updated over a week ago

I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Written by Tom Minor
Updated over a week ago