Adding a home subscription to a school account

What to do if your child is leaving school but wants to continue with DoodleMaths/DoodleEnglish.

Written by Lydia Carnegie
Updated over a week ago

Summer Challenge 2019

A place to find answers to any questions you may have about the Summer Challenge 2019.

Written by Lydia Carnegie
Updated over a week ago

Contact Us

Written by Lydia Carnegie
Updated over a week ago

There is no sound when using browser

Written by Lydia Carnegie
Updated over a week ago

DoodleConnect

Download the parent app to keep an eye on your child's progress

Written by Lydia Carnegie
Updated over a week ago

Mastering DoodleTables

Written by Lydia Carnegie
Updated over a week ago

How to Add/Remove Extras

In order to support your child's learning, you can add extra questions for a particular topic.

Written by Lydia Carnegie
Updated over a week ago

How do I switch from a monthly to an annual or lifetime subscription?

Written by Lydia Carnegie
Updated over a week ago

Reset/forgotten password

If you cannot login using your parent email address

Written by Cameron Halkett
Updated over a week ago

Updating Child's Details

Written by Lydia Carnegie
Updated over a week ago

Getting started on DoodleMaths

A breakdown of the home screen to help you get started.

Written by Cameron Halkett
Updated over a week ago

What is the Parent Dashboard?

The parent dashboard is great for monitoring your child's progress.

Written by Lydia Carnegie
Updated over a week ago

Switching between DoodleMaths and DoodleEnglish

Written by Cameron Halkett
Updated over a week ago

Do I need separate logins for DoodleMaths and DoodleEnglish?

Written by Cameron Halkett
Updated over a week ago

When should I help my child?

Written by Cameron Halkett
Updated over a week ago

How do I monitor my child?

Written by Cameron Halkett
Updated over a week ago

How can I reward my child?

Written by Cameron Halkett
Updated over a week ago

My child has lost their streak

Written by Cameron Halkett
Updated over a week ago

What if I think my child’s DoodleMaths Age is wrong?

Written by Cameron Halkett
Updated over a week ago

DoodleMaths questions are too easy / too hard for my child. What should I do?

Recalibrate your child's account to better suit their level.

Written by Cameron Halkett
Updated over a week ago

How to link a parent account to a child’s school account.

Track your child's progress on their school account.

Written by Cameron Halkett
Updated over a week ago

My child’s school has subscribed to DoodleMaths but my child already has a home user account.

Link your child's school to their home user account.

Written by Cameron Halkett
Updated over a week ago

Can I try DoodleMaths for free?

Written by Cameron Halkett
Updated over a week ago

How much does DoodleMaths cost?

Written by Cameron Halkett
Updated over a week ago

How do I cancel my subscription?

Cancelling your subscription is dependent on how you signed up.

Written by Cameron Halkett
Updated over a week ago

How do I cancel my subscription on an iPhone / iPad?

Cancel your subscription directly from your Apple device

Written by Cameron Halkett
Updated over a week ago

How do I cancel my subscription on an Android phone/tablet?

Cancel your subscription directly from your Google Play Store

Written by Cameron Halkett
Updated over a week ago

How do I cancel my subscription on an Amazon device?

Cancel your subscription directly in Amazon

Written by Cameron Halkett
Updated over a week ago

I've upgraded to Premium through the website, so why is the app still showing Basic?

Written by Cameron Halkett
Updated over a week ago

What devices can I use DoodleMaths/English on?

A list of compatible devices

Written by Cameron Halkett
Updated over a week ago

Can I use multiple devices?

Written by Cameron Halkett
Updated over a week ago

Do I need a WiFi connection?

Written by Cameron Halkett
Updated over a week ago

How often is DoodleMaths updated?

Written by Cameron Halkett
Updated over a week ago

Is DoodleMaths GDPR compliant?

Written by Cameron Halkett
Updated over a week ago

Is my data safe? Who has access to it?

Written by Cameron Halkett
Updated over a week ago

There is no sound on the DoodleMaths/English app

Written by Cameron Halkett
Updated over a week ago

There is no voice/speech on DoodleMaths

Written by Cameron Halkett
Updated over a week ago

The currency/language on the app is wrong.

How to select the correct country.

Written by Cameron Halkett
Updated over a week ago

I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Written by Cameron Halkett
Updated over a week ago