If your child is finding the questions to easy or too tricky you may wish to recalibrate their account. This will not lose any of their hard earned stars or streak, it will just put the programme back into the initial assessment mode to ensure the algorithms are all correct in order to adapt to your child's individual needs. 

In order to recalibrate please follow these steps:

  1. Login to the Parent Dashboard
  2. Select Analyse > Programme
  3. Make sure you switch between subjects using the icons in the top right hand corner of the page (as pictured below) depending upon which programme you wish to recalibrate. 

    4. Tick the box next to the child you wish to recalibrate and a Force Recalibration button will appear at the top (pictured below), please click this. 

Did this answer your question?