If you see a runtime error when using the app please try the following:

  1. Update the Question Database: From the Learning Zone, click on the arrow in the top left hand corner > Settings > Work Programme > Update Question Database
  2. Uninstall and reinstall the app 

If, after trying this, the problem still persists please contact us via the green chat bubble in the bottom right hand corner of the screen. 

If you can send us a screenshot that would be really helpful! We can then get the error fixed for you.

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