If your username and password are correct but you can still not login, then it may be your connection. Try turning off the WIFI on your device and try logging in again. If you can login on offline mode then the login details are not the problem.
If you have forgotten your password, click on the 'forgotten password' link on the login page for your Doodle account. If you enter the email address associated with your Doodle account, we'll send you instructions to reset your password.
If it is a school account, please contact us via the chat bubble at the bottom right of the screen.
Please include the name and postcode of the school and the child's name. We will then let you know how to login.