DoodleMaths saves its progress to our server every time the app returns to the home screen, or a child signs out. But it does need a data connection (3G, 4G or wifi) to do this. If it doesn't have a data connection, then it saves the progress on the device instead.
If your child finishes a session off-line, then they must start the next session on the same device.
Make sure;
When your child finishes a session, they tap this sign out icon to guarantee the session has been saved.
They look out for the Offline symbol when they sign out - if they see it, they'll need to remember to resume their next session on the same device.
Checking connection to the server;
In the bottom right of the screen, you can see whether data from the app has synchronised to the server.
Green ticks are good.
If you see a red x, simply tap on it, make sure you have data connection and click Retry.
The data from the app will sync to our servers.